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Case 1.?he power of quietIf someone labeled you an “introve

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Case 1.?he power of quietIf someone labeled you an “introvert” how would it make you feel? Judging from research on social desirability, most of us would prefer to be labeled extraverts. Normal distributions being what they are, however, half the world is more introverted than average. Earlier in the chapter we discussed the upside of introversion, but in many ways, it’s an extravert’s world. So says Susan Cain in her bestselling book Quiet. Cain makes three arguments: 1. We see ourselves as extraverts. Introversion is generally seen as undesirable, partly because extraverts like being in charge and are more apt to shape environments to fit their wishes. “Many of the most important institutions of contemporary life are designed for those who enjoy group projects and high levels of stimulation.” 2. Introversion is driven underground. Thanks to social norms and structures, introverts often are forced to be “closet introverts”?cting according to an extraverted ideal, even if that is not their personality at heart. Think about it. If someone comments, “You’re awfully quiet,” they nearly always assume an underlying problem, as if not being quiet is the norm. 3. Extraversion is not all it’s cracked up to be. Because introversion is suppressed, we cause the introverts of the world distress and fail to capitalize on the many virtues of introversion. We may overlook the quiet, thoughtful introvert when choosing a leader, we may quell creativity by doing most of our work in groups, and we may mistake appearance for reality (“Don’t mistake assertiveness or eloquence for good ideas,” Cain writes). Society may unwittingly push people to take risks more than is warranted, to act before they think, and to focus on short-term rewards above all else. Introverts prefer quiet conditions to concentrate on difficult tasks. Cain is not anti-extravert. She simply thinks we should encourage people to be who they truly are, and that means valuing extraversion and introversion. Research indicates happy introverts are every bit as happy as happy extraverts. Cain concludes, “The next time you see a person with a composed face and soft voice, remember that inside her mind she might be solving an equation, composing a sonnet, designing a hat. She might, that is, be deploying the powers of quiet.”a)??nly extraverts can lead more effectively, do you agree or disagree? Why or why not? [7]?b)??ow can the power of quiet be a basis for competitiveness arising from diversity in a firm? [6]?c)??an performance in some jobs be attributed to the type of personality irrespective of the enabling context? [6]?d)??dvise your management team in your organization on how it can address the challenge of personality-job misfits in several departments? [6]?BusinessBUSINESS 630

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