Question?????????????????SBWRT401 Write complex documentsProject 1?eneral instructions to LearnersAs the Administration Manager of The Righteous Bean, this task requires you to produce a client newsletter that will be sent out each month to wholesale clients of the company.?ou are to read the?cenario?Links to an external site.)?nformation before completing the stages of this assessment, where you will be required to participate in a meeting and use a style guide in order to prepareand finalise your newsletter document.?riteria for successThe decision-making rules that will be followed are:??????????Learners must completeall parts of the Project.??????????All tasks must be completed correctly to achieve a satisfactory result.??????????Where a Learner does not complete tasks or questions correctly, they will be provided an opportunity to repeat at a later date.?ScenarioYou are the Administration Manager for at The Righteous Bean.Your main duties as the Administration Manager include administering the day-to-day activities of the office, including organising meetings and travel, organising workshops and conferences, developing a range of business documents, providing assistance and support to all senior managers and answering a range of client enquiries. ?s the Administration Manager, you have been given a new responsibility to design and writea monthly client newsletter to be sent to existing wholesale and purveyor clients, as well as distributed throughout the staff within the business. The aim of the newsletter is to inform clients about trends in leadership, helping to educate and enforce The Righteous Bean’s position and philosophy of promoting effective leadership for their staff and clients in order to be a beacon in the market, both as an employer and a provider. The newsletter will also serve as a way to remind both staff and clients of upcoming events and new products. ?s set out in the organisation’s policies and procedures, you are required to meet with the Operations Manager to discuss the content and presentation requirements for the first issue of the newsletter??Stage 1 – Participate in a meeting to discuss document requirementsBefore you begin to createyour newsletter, you have been asked to participate in a meeting with the Operations Manager to discuss the newsletter requirements, as well as branding and style requirements set out in The Righteous Bean’s?orkplace Information Procedures and Style Guide?Links to an external site.).?ou are to bring a pen and paper or computer device to take notes on during the meeting, as you will be required to send an email to the Operations Manager following the meeting confirming the purpose, content and presentation of the newsletter.?uring the meeting, you will be required to demonstrate effective communication skills, including asking and responding to questions and active listening techniques.Once you have read and understood these instructions, please write “I understand” in the field below and submit this assessment.?Stage 2 – Plan documentFollowing the meeting, identify a suitable template from Microsoft word to use that will meet the objectives for the document as discussed at the meeting.Include headings within the document to show how the document will be structured.Assume that you have also identified that there needs to be another section in the newsletter, as you don’t feel that the information thus far included is enough. Identify another section that could be included in the newsletter and include an appropriate heading.Send an email to the Operations Manager confirming the information discussed at the meeting including:??????????Confirmation of purpose of document as discussed at the meeting??????????Summary of headings and content to be included in the newsletter, including the additional section you have recommended.??????????Summary of presentation requirements for the newsletter as per the Workplace Information Procedures and Style Guide??????????Confirming production timelines that need to be met.??????????Seeking approval to proceed with the document as outlined.?ou should attach the template for the newsletter that you have identified and that includes the headings for each section, as well as a brief summary under each heading to show the content that will be included.?tage 3 – Develop and check first draft of newsletter?esearch and draft all of the required content as discussed at the meeting and confirmed in the email to the Operations Manager. Then develop the first draft of your newsletter. Ensure that the newsletter is developed inyour own words, is written in clear and concise English, conforms to the Workplace Information Procedures and Style Guide, and includes all of the required graphics, including the company logo and photo of yourself.When you have completed the newsletter, save the it according to the naming conventions and in the required folder as documented in the Workplace Information Procedures and Style Guide. Note that at the end of this assessment task, you will be required to provide a screen shot of the final folder and files. The files should show all versions of the newsletter from draft to final.?ow that you have developed the first draft, you are required to review your newsletter against the?ocument Checklist?Links to an external site.)?s per organisational procedures in order to check your draft. Complete the checklist using handwritten notes.?n completing the checklist, you should also consult the Righteous Bean’s Workplace Information Procedures and Style Guide to ensure that you have met all the requirements.When you have completed the checklist and made changes to your draft as necessary, save an updated version of the newsletter in the relevant folder. Scan your document checklist and upload it into your folder too.Finally, send the first draft of the newsletter and your checklist to the Operations Manager (your assessor), as attachments on an email. You will be provided feedback that you will need to action before your newsletter can be published. The feedback will be in the form of tracked changes and/or comments, as well as some additional information to contribute to the area that you identified as additional for the newsletter.?orkplace Information Procedures and StyleGuidePurposeThe purpose of this document is to help individuals and departments to develop and filecompany documentation that is consistent with the Righteous Bean corporate style.This document explains the style to be applied to company documentation together withinformation on typography, and advice for writing and producing documents, as well as filingdocuments.It is recognised that there will be documentation, which is outside these guidelines, but thegeneral format should be followed wherever possible.Writing StyleComposition should be concise, friendly, and professional in keeping with the missionstatement of The Righteous Bean. Documents should be visually appealing and useunambiguous language.?tandard Operating EnvironmentThe Righteous Bean’s standard operating environment (SOE) is Microsoft Windows.Documentation should be produced using Microsoft Word 2007 or later. This will ensureportability of files and consistency of operation.?ompany logoThe Righteous Bean logo included at the top of this page must appear on all documentation.As a registered trademark, and symbolic of The Righteous Bean, neither the company namenor logo may be varied in any aspect (for example: ratio, typeface or colour).?yperlinksHyperlinks may be either:? Internet hyperlinks which take the reader to a web site if a modem is in use. Internethyperlinks must begin with https://? Word hyperlinks appear as normal text in a printed document, but in an electronicdocument are distinguished by the mouse cursor turning into the “pointing hand”shape.?emplatesThere is not one standard template for documents at The Righteous Bean, and writers may usetheir own formats for documents as long as the following style guide is followed.Note that all letters sent to external parties must be signed by the senior accountant at TheRighteous Bean.?age LayoutOnly A4 paper is to be used for documents. The page margins must be as follows:? All margins (left, right, top and bottom) – 2.54 com? Header or footer 1.27cm from margin line.?eaders and footersHeadersHeaders are used for all documents of more than one page. They contain The Righteous Beanlogo, the title of the document and the title of the current section (if applicable).FootersFooters are used for all documents (except for letters and emails) and must contain thefilename, the version of the document, the date and the page number.?AppearanceStylesThe standard font for all The Righteous Bean documents is Calibri 12pt. Headings should bebolded with Heading 1 in 14pt and Heading 2 in 12 pt.Automatic heading styles should be created and used to ensure consistency in heading.See variations in guidelines for newsletter.PrintingPrinting must be double-sided where possible.?ilingAll documents must be filed in the appropriate folder on The Righteous Bean’s computersystem.Files must be named according to the file type e.g. Invoice 123. The version and the date mustalso be included.Current folders are:Administration? Invoicing? Correspondence? Purchase ordersMarketing? Flyers? Special offers? Customer correspondenceStaffing? Staff files? Human resources policies and procedures? Newsletters (file by month)General Policies and Procedures? Record keeping policies and procedure? Complaints handling policy and procedure? Supporting forms and templatesIf there is no relevant folder, staff should createa new folder.?rivacyThe Righteous Bean complies with the Privacy Act 1988 and the Australian Privacy Principles.When providing services, The Righteous Bean will usually collect personal informationincluding the client’s name, address and contact details and information specific to the servicebeing delivered.The Righteous Bean will treat all client personal information confidentially and will not discloseany details to another person or organisation.Access to information is restricted to the relevant authorised staff.Information deemed inaccurate, irrelevant or out of date is destroyed.?ewsletter Style GuideThe following style points should be followed in designing and producing newsletters.FormatSelect an appropriate template from Microsoft Word.Use the fonts contained in the newsletter template.Include the company logo.Keep it short.No more than 1 or 2pages per newsletter publication.?eep it bright and clear.? Break up blocks of text with photos, graphics or cartoons.? Break up your pages with white space.? Print in columns.? Use sub-headings.? Put text in boxes, or shaded paragraphs?opyrightCopyright must be taken into account. If a report or article is to be included, make sure youacknowledge the author and/or source of the publication?mail Style GuideAll emails should be written as follows:Writea clear subject line.Use greeting and closing as you would in a letter. For clients, use their first name or Mr or Mrsif preferred. End the email with Yours Sincerely.For staff, use first names and use Kind Regards in closing. Where the email is to all staff use”Dear All”.Make the email easy to read. Use short paragraphs and insert blank lines between eachparagraph. Use bullet points if applicable.Keep the email brief.Proofread the email. Run the spell check and check the document yourself too for spelling and grammar.?resentation Style GuidelinesLength? Match the number of content slides to the length of the presentation. For example, ifthe presentation is to run for 10 minutes, 8 to 10 slides would be appropriate. For 15minutes, 12 to 15 slides; 20 minutes, 15 to 18 slides.Organisation? Use a title slide with the name of the presentation.? The next section shows the body or content of the presentation.Graphics/Images? Use variety in slides. a combination of bullets, images, graphs, tables and charts shouldbe used.? Use logos, clip art, photos, web links, etc. to enhance the style of your presentation, butnot to the extent that it overshadows the content.? Keep slide animation to a minimum. A little animation to reveal and emphasize keypoints is fine, but too much animation is distracting.Colour Scheme? Use a light background and a dark font colour for high contrast and visual impact.Text? You don’t have to say everything on your slides? Use one font on all slides for consistency.? Select a crisp, familiar font such as TimesNewRoman.? Keep the font on your slides size 20 or greater. Any smaller and it is difficult to read thetext when projected in the classroom.? Begin all sentences and bullets with a capital letter.? Check your slides for typos? Use a descriptive title for each slide.? Indicate the source of the information and/or data in the slide if applicable.Handout masters? Generally, handout masters should be created using three slides per page.? Add a header and footer when using handout masters if required.Printing? Printing must be double-sided where possible.Filing? Presentations must be filed in the presentations folder and titled according to thecontent. The version and date should also be included in the file’s title.?ocument ChecklistThis checklist must be completed by all staff following the completion of a draft document. Check Yes/No, comments and/or changes made to the document. Does the tone of the document reflect the writing style required as set out in the style guide? ?Is the tone in the document suitable for the intended audience? Is it sufficiently formal or informal? ?Is the format of the document appropriate to the purpose of the communication? For example, is it a letter for a formal communication??Is the purpose of the document clear? ?Is the document logically sequenced and structured??Is the document constructed in a logical manner??Has the document been proofread for spelling, grammar, punctuation and overall readability??What style guide requirements were observed in developing the document???Stage 4 – Finalise newsletter?fter receiving feedback from the Operations Manager, you must now review the tracked changes and comments to your newsletter, making the changes required and save a word version of the document in the relevant file.Take screen shots of the final folder and its contents that show all versions of the newsletter from draft to final. Send the screen shots to the Operations Manager via email. Ensure that your folders and files are set up and named as set out in the Workplace Information Procedures and Style Guide.Questionbelow:?roject 1 – Stage 1Send an email to the Operations Manager following the meeting confirming the purpose, content and presentation of the newsletter.Please read scenario in Learning Vault!THE RIGHTEOUS BEAN?roject 1 – Stage 2Send an email to the Operations Manager confirming the information discussed at the meeting including:-?onfirmation of purpose of document as discussed at the meeting-?ummary of headings and content to be included in the newsletter, including the additional section you have recommended.Headings should be:1.???Trends in Leadership (Research google for your answers)2.???Upcoming events (Example could be: Free coffee tasting!)3.???New products (Example could be: Cakes and pastries)??ummary of presentation requirements for the newsletter as per the Workplace Information Procedures and Style Guide-?onfirming production timelines that need to be met.-?eeking approval to proceed with the document as outlined.Attach the template for the newsletter that you have identified and that includes the headings for each section, as well as a brief summary under each heading to show the content that will be included.Use following link to create free newsletter templetes!https://templates.office.com/en-au/newsletters?Project 1 – Stage 3Complete checklist! (Tick the boxes and make some comments!)Please use template in Learning Vault!?roject 1 – Stage 4-?pload FINAL version of your newsletter!-?end Email to Operations Manager showing your screen shots of the final folder and its contents that show all versions of the newsletter from draft to final.?rts & HumanitiesCommunicationsMarketingBIA BSBMGT517Share Question
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