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The service area is considered to be the geographic area surroundingthe health care provider, from which it pulls the majority of its customers/patients.Question 1 options: True FalseQuestion 2 (0.66667 points) As a decision-making activity, strategic planning is based solely on quantitative dataQuestion 2 options: True FalseQuestion 3 (0.66667 points) The service area is NOT defined by customers’ preferences and the health care providers that are available.Question 3 options: True FalseQuestion 4 (0.66667 points) What are the strategic implications of a competitively relevant weakness of ongoing legal claims that could prove a threat to financial viability:Question 4 options:a- It would have no strategic relevance because legal claims are a matter of insurance coverage. b- It demonstrates an absence of competence among the organization’s executives. c- Settlements against the company could result in serious financial consequences. d- An appropriate strategic response is to move operations generating the legal claims to an offshore location.Question 5 (0.66667 points) Which of the following is NOT a market entry strategy:Question 5 options:a- Purchase.b- Cooperation with other organizations.c- Make internal investments.d- None of the above are market entry strategies.Question 6 (0.66667 points) The service area profile includes key competitively relevant economic, demographic, psychographic (lifestyle), and community health status indicators. Relevant economic indicators may include income distribution, major industries and employers, types of businesses and institutions, economic growth rate, seasonality of businesses, unemployment statistics, and so on.Question 6 options: True FalseQuestion 7 (0.66667 points) Service area competitor analysis begins with assessing service area competitive dynamics.Question 7 options: True FalseQuestion 8 (0.66667 points) Corporate-level strategies address the question: “What business(es) should we be in?” Such strategies consider multiple, sometimes unrelated, markets and typically are based on return on investment, market share or potential market share, and system integration.Question 8 options: True FalseQuestion 9 (0.66667 points) When boards of directors are formed primarily to provide representation of diverse stakeholders, and fund raising is one of their primary duties, in fund raising they are referred to as:Question 9 options:a- Representative governing boards.b- Philanthropic governing boards.c- Corporate governing boards.d- Interlocked boards.Question 10 (0.66667 points) The three major methods of market entry are: purchase (e.g., acquisition), cooperation (e.g., joint venture), and market segmentation (e.g., cost leadership).Question 10 options: True FalseQuestion 11 (0.66667 points) Stretch is accomplished through resource leveraging or systematically achieving the most possible from the available resources.Question 11 options: True FalseQuestion 12 (0.66667 points) Organizational weaknesses represent competitive disadvantages when they:Question 12 options:a- Are present in the organization. b- Are more prevalent than the weaknesses in a competitor. c- Are arranged into a matrix and sorted by relevance. d- Are of high value to stakeholders, not possessed by competitors, not easily eliminated, and such that competitors can sustain their strengths.Question 13 (0.66667 points) Which of the following statements is true about effective vision statements:Question 13 options:a- Vision statements should be strictly factual and not appeal to emotions.b- Vision statements should always state the hope in quantitative terms.c- Vision statements must be structured and rarely changed.d- Vision statements should be clear and about excellence.Question 14 (0.66667 points) The three elements of service delivery (pre-service, point-of-service, and after-service) incorporate the production or creation of the service (product) of health care and include primarily operational processes and marketing activities.Question 14 options: True FalseQuestion 15 (0.66667 points) Strategic management allows the decision maker to confidently maintain their customary way of thinking and apply it to organizational problems.Question 15 options: True FalseQuestion 16 (0.66667 points) An effective vision clarifies the picture of the future by stabilizing the strategic capabilities of the organization.Question 16 options: True FalseQuestion 17 (0.66667 points) What are the important questions for validating strategic assumptions?Question 17 options:a- Is the strategy acceptable to major stakeholders? b- Is the strategy in conformance with morals and ethical codes of conduct? c- Have new opportunities emerged as result of new external trends and events? d- All the above.Question 18 (0.66667 points) Which of the following is the proper interpretation of competitive disadvantages for an organizational weakness that exhibits high value, is not rare, is easy to correct, and such that competitors can sustain their advantage:Question 18 options:a- Short-term competitive disadvantage. b- No competitive disadvantage. c- Long-term competitive disadvantage. d- Neither a competitive advantage nor disadvantage.Question 19 (0.66667 points) For a health care organization that offers several service categories, it is necessary to conduct service area analyses only in the most important service category.Question 19 options: True FalseQuestion 20 (0.66667 points) In addition to defining its service area, a health care organization must analyze in detail relevant and important aspects of the service area including:Question 20 options:a- Competitor service categories, prices, and strategic initiatives. b- Economic, demographic, psychographic (lifestyle), and disease pattern characteristics. c- Politically active groups, faith preferences of the service area, and emerging health issues. d- Product types, service delivery techniques, transportation networks, and critical infrastructure.Question 21 (0.66667 points) The service area of a doctor’s practice is defined by patient preferences and the available medical providers.Question 21 options: True FalseQuestion 22 (0.66667 points) It is important that visions empower patients first because there is time to empower employees later after the patients become fully aware and supportive of the vision.Question 22 options: True FalseQuestion 23 (0.66667 points) Developing implementation plans is not an essential part of strategic planning.Question 23 options: True FalseQuestion 24 (0.66667 points) Once a market is identified where the competition is either genteel or fierce, the key tosuccess is to compete in a fundamentally different manner from the other competitors.Question 24 options: True FalseQuestion 25 (0.66667 points) Which of the following is NOT part of strategy formulation:Question 25 options:a- External analysis.b- Development of strategic alternatives.c- Evaluation of alternatives.d- Strategic choice.Question 26 (0.66667 points) Which of the following IS a characteristic of an effective vision:Question 26 options:a- Visions are permanent and do not need to be challenged or changed.b- Visions come alive through broad generalities.c- Visions must make sense in the relevantcommunity, be flexible, and stand the test of time. If the vision is pragmatically irrelevant, it will not inspire high performance.d- Visions are critical parts of control systems and determine the quality of products, services, and management practices of an organization.Question 27 (0.66667 points) Which of the following is NOT a characteristic of an organizational mission statement:Question 27 options:a- Defines similarities with other health care organizations of its type.b- Identifies the scope of operations.c- An enduring statement of purpose.d- Identifies the scope of products and services.Question 28 (0.66667 points) One problem in performing competitor analysis is the tendency to be concerned only with the visible activities of competitors.Question 28 options: True FalseQuestion 29 (0.66667 points) Institutions that anticipate and recognize significant external forces and modify their strategies and operations accordingly are more likely to prosper.Question 29 options: True FalseQuestion 30 (0.66667 points) Which of the following is NOT true regarding defenders:Question 30 options:a- Defenders engage in limited search for opportunities.b- Defenders primary attention is on efficiency of existing operations.c- Defenders are not concerned about cost efficiency.d- Defenders seldom make adjustments in efficiency.Health ScienceScienceNursing

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